Trendwest values your privacy and has taken steps to ensure that your privacy is protected to the best of its ability, by the formulation of this Privacy Policy.
Trendwest abides by the 10 National Privacy Principles as the minimum guidelines for its Privacy Policy.
Trendwest collects information about you in one of the following manners:
The personal information Trendwest collects about you is a combination of: your name, your partner’s name, address, telephone contact details, marital status, age group, occupation (and duration), combined household income (range), whether you own or rent your home, and personal interests.
Once you enter into Trendwest’s trade promotion lottery draws, attend one of its sales presentations, or apply to be a member of WorldMark South Pacific Club, you are no longer anonymous to us.
A. Marketing
The information Trendwest collects from you or about you is only used for one of the following purposes:
B. WorldMark membership
The information Trendwest collects from you when you become a member of WorldMark South Pacific Club is only used for the purpose of providing Club services to you.
Trendwest does not sell nor rent the information collected from or about you to any third party. Trendwest may send the information about you to other companies or people when:
Any entry forms that you have completed are collected, stored and transported to our data entry centre in secure containers.
The information on the entry forms is then entered into our computer system. Only designated data entry staff have access to the entry forms. Once the data has been entered, the forms are then sent away for storage. The information stored in the computer system is password-protected and only our direct marketing staff has access to and use of the information.
Information we have on you through the purchase of commercial lists is entered into our computer system, and again this information is password-protected and only limited staff has access to and use of them.
Information obtained when you become a member of WorldMark South Pacific Club is entered into a separate proprietors computer system which is password- protected, and only staff who are required to provide the services to you have access to and use of the information.
Information we have on you through referrals is entered into our computer system which is password-protected, and only our owners referral staff has access to and use of the information.
If you believe that Trendwest is holding personal information about you and you wish to have access to the information, please send a written request to Trendwest at the address indicated below. There may be a small charge if the information you requested takes time to provide to you. While Trendwest is happy to assist you, Trendwest has the right to deny your request if it falls within one of the grounds stated in Principle 6 of the National Privacy Principles.
If you wish to have your personal information removed from Trendwest’s database, you may do so by written request to Trendwest, except when you are a member of WorldMark South Pacific Club.
If you believe that there may have been possible breaches of your privacy, please write to Trendwest at the address indicated below, and Trendwest will endeavour to respond to you within 14 days of receipt of your complaint.
Please direct all requests, notices or correspondence to:
The Privacy Officer
Wyndham Vacation Resorts Asia Pacific
Box 7493, Gold Coast MC
QLD 9726